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Protect Yourself from Online Fraud
Published on: 12/10/2009 4:57:00 PM
Aramex builds bridges of trust with clients all over the world. To facilitate business and provide our customers with convenient channels we have utilized electronics tools for communication and interaction over the Internet. As helpful as the Internet can be, many parties engage in fraudulent activity in an attempt to deceive clients into disclosing personal or financial information, or providing payments unrightfully. To give credibility to their actions, the fraudulent parties often cloak their identities under reputable brands such as Aramex and other respectable organizations.
Aramex does not send any e-mails to request payment or cash transfers in advance for a shipment that you have not requested and has not been delivered to you.
How to spot fraudulent e-mails?
Most fraudulent e-mails share common elements, such as:
• Distorted Aramex logo, such as having a disproportionate size or appearing different from what is shown on aramex.com.
• Lack of contact details or phone number; the e-mail asks you to use a website or click a link.
• Mistypes “Aramex” or uses the name in combination with other words, such as: aramexupdate.com or aramexinvoice.com.
• Statements asking you to make a payment-in-advance for a shipment that you have not ordered and have not received.
• Unexpected requests that urge you to take immediate action; such as transferring money or checks to an unknown third-party via a trusted brand, such as Western Union or eBay.
• Requests for your contact information or bank account details.
If you suspect receiving a fraudulent e-mail, you can report it to Aramex by contacting customer service team, or by calling us at the number listed under your country on aramex.com. You will find this number by simply visiting aramex.com, then clicking the Office locator, and then choosing your country name. We take these e-mails very seriously and continue doing our utmost to protect your interests against illegal and fraudulent activities.
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