This Mailbox Service Agreement (“MSA”) is made and entered by and between the individual or entity (the “Customer”) identified on the United States or United Kingdom Mailbox Application Form (the “Application Form”)and Aramex International Limited (“Aramex”) for the use of Aramex’s Shop&Ship services (the “Service”). The Service is provided to Customer under the terms of this MSA and any amendments thereto and any related operating rules and policies that may be published from time to time by Aramex on its web site
  1. The Service includes the receipt of Customer’s mail and/or packages at a designated center (the “Mailbox”), and transporting it to the country stated on the Application Form.

  2. Customer hereby appoints Aramex as agent for the receipt of any mail and/or packages addressed to the Customer and delivered to the Mailbox for the duration of the MSA.

  3. Customer agrees that Customer will not use Aramex or any Aramex Services for any illegal, immoral, obscene or fraudulent purposes or for any other purposes prohibited by Aramex or by the U.S., U.K., local, postal, or other regulations. Customer further agrees that any use of the Mailbox shall be in conformity with all applicable international, federal, state and local laws, including to the extent such laws relate to the transportation and export of commercial matter. Such laws include, but are not limited to, those which relate to banking, money laundering, trade sanctions and terrorist activities. Aramex reserves the right to immediately terminate service upon suspicion of any of the before mentioned activities.

  4. Customer represents that it is not involved in any restricted business, including but not limited to, pornography, armaments, etc., and any similar activities. Customer further represents that the goods being shipped are not destined for any country with which aramex is prohibited from dealing as the result of any U.S., U.K. or international legislation, regulations or directive.

  5. Customer represents that Aramex is not prohibited from dealing with it as a result of Customer’s name being included on any list issued by any U.S., U.K., international, or other regulatory body, and Customer further represents that it is not a national, of any country with which aramex is prohibited from dealing as the result of any U.S., U.K. or international legislation, regulations or directive.

  6. Customer agrees to protect, indemnify, defend and hold Aramex and its respective affiliates, subsidiaries, parent corporations, franchisees, officers, agents, and employees from and against any and all losses, damages, expenses, claims, demand, liabilities, judgments, settlement accounts, costs and causes of action of every type and character arising out of or in conjunction with the use of the Mailbox and the Service, including without limitation, any demands, claims, and causes of action for personal injury or property damage arising from such use, from failure of the U.S. or U.K. Postal Service, other relevant postal authority or any commercial courier service to deliver on time or otherwise fail to deliver any items (mail packages, etc.), from damage to or loss of any package or mail, or to the Mailbox contents by any cause whatsoever, and from any violation by Customer of applicable international, federal, state or local laws.

  7. Aramex will not accept on behalf of the Customer postage due mail and/or Cash on Delivery items unless prior arrangement has been made, and agreed to by Aramex in its sole discretion.

  8. Aramex shall accept certified, registered, insured, or express mail (“Accountable Mail ”) on the Customer’s behalf unless otherwise specified by the Customer . In consideration for this Service and the substantial responsibilities involved therein, the Customer expressly releases Aramex from all responsibility for loss, damage or other disposition of said Accountable Mail. In accordance with this release, the Customer further waives any and all rights of claim against Aramex in respect of the Accountable Mail.

  9. Aramex’s liability is limited to the lesser of (i) the value of the shipment; or (ii) one hundred United States dollars (US $100/=) or its equivalent per shipment regardless of the nature of the claim. Aramex shall not be liable for indirect, incidental or consequential damages including loss of profit.

  10. Customer is obligated to provide Aramex with Export Declaration Documentation for all packages exceeding USD2,500 in value prior to package being shipped to requested country

  11. Customer agrees to pay Aramex a setup fee of USD $35.00 for the duration of the MSA (the “Mailbox Fee”). Shipping fees will be charged as per the rates set forth on the Application Form (“Shipping Fees”). The Shipping Fees shall be exclusive of all local airport taxes, any value added taxes, customs duties, levies, imposts, deposits or outlays incurred in respect of carriage of the Customer’s goods. Aramex will not be liable for any penalties imposed or loss or damage incurred due to the Customer’s documents or goods being impounded by customs or similar authorities and the Customer hereby indemnifies Aramex against such penalty or loss.
  12. The Mailbox Fee, Shipping Fees and any other related charges stated herein or incidental hereto are subject to change. In the event that Customer receives an unreasonable amount of mail or packages according to Aramex"s reasonable judgment, Aramex may require the Customer to increase the shipment frequency. There will be no refunds for cancellation by the Customer of the Service. Aramex may also change the shipping frequency at any time without providing prior notice to the Customer.
  13. Customer agrees that Aramex may terminate this MSA for good cause at any time and without notice. Good cause shall include, but is not limited to
    • Customer’s use of the Mailbox for illegal, obscene, or fraudulent purposes or for any purpose prohibited by Aramex, the U.S., the U.K., local, postal, or other regulations;
    • Customer’s failure to pay monies owed to Aramex when due;
    • Customer’s receipt of an unreasonable volume of mail or packages and refusal to increase shipping frequency; and
    • Customer’s violation of any provision of this MSA.

    Customer acknowledges that, for the purpose of determining good cause for termination of this MSA, as provided herein, the actions of any person authorized by Customer to use the Mailbox or the Service will be attributed to Customer.

  14. Notwithstanding the above statement, Aramex is only responsible for shipping packages that have the same name as the individual or entity stated on the Application Form. For any package received to a Mailbox which does not match the corresponding name on the Application Form, Aramex in its sole discretion, may choose not to deliver the package.
  15. Customer may terminate the MSA by deciding not to continue his or her subscription by providing Aramex with 30 days written notice. Aramex reserves the right to refuse to accept any mail and/or package delivered to Customer’s Mailbox after the termination date.
  16. Aramex may discard, destroy or auction any of the Customer’s mail or packages within sixty (60) days after receipt by Aramex if: (i) the shipping charges have not been paid for by Customer; (ii) the mail and/or packages were not clearly identified as belonging to the Customer; (iii) the Customer does not claim the mail or packages received in his or her name; or (iv) if Aramex has terminated the MSA for good cause as set forth in clause 11 above. Notwithstanding the above, Aramex may destroy any pornographic materials or products and all other related content of whatever kind immediately upon arrival to the Mailbox.
  17. Any notice, request and/ or any other correspondence pursuant to or in connection with this MSA shall be in English and shall be sent to Customer by registered E-mail Address as specified in this Agreement or to another E-mail address that Aramex is earlier notified of.
  18. This MSA shall be construed and interpreted in accordance with the laws of the state of New York for all U.S. Mailboxes and in accordance with the laws of England for all U.K. Mailboxes.
  19. If any section or any portion of any section of this MSA shall be construed to be illegal, invalid or unenforceable, such provision or portion thereof shall be deemed stricken and deleted from this MSA, but all other sections of this Agreement and the remaining portion of any section which is construed to be illegal, invalid or unenforceable shall continue in full force and effect.
  20. A failure of any party to enforce at any time any term, provision or condition of this MSA, or to exercise any right herein, shall in no way operate as a waiver thereof.