FAQ

  • How can I choose the most convenient location to pick up the shipment?

    The same way you would do it when you select the location for a shipment using the couriers. When you fill out your profile information on the SNS website you can set a default location of the locker that is most convenient for you. Or you can choose it through www.myaddress.com. You can also use the call center to choose the location you want.  

    Video to myaddress.com  

  • Do I need to register online to collect my shipment from Aramex Locker?

    No, you only need to choose the Aramex Locker as a delivery option.  

        

  • How will I know when to collect my shipment from Aramex Locker?

    When your package is placed in the locker, you will receive an email/text message confirming that the package has arrived and can be accessed by using a pin code/ QR code we send you via text/ email.  

  • How long do I have to collect my shipment from the locker?

    Your shipment will be stored in an Aramex Locker for 2 days /48 hours.  

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