Our Most Frequently Asked Questions

FAQ

  • What is International Express?

    The Aramex International Express service allows you to ship time-sensitive parcel(s) or document(s) weighing below 30 kilograms (66 lbs) to any location worldwide using the fastest available means.

  • What is Distribution Service?

    Distribution Service means that Aramex will assume the responsibility of shipment distribution to multiple recipients (e.g. invoices, invitation cards).

  • What is Document Express?

    The Aramex Document Express service is used to deliver documents efficiently to their final recipients. This service, however, attracts a minimum chargeable weight of documents weighing 500 grams (1 lbs). 

  • What is Cash-on-Delivery (COD)?

    Cash-on-Delivery (COD) is a service provided by Aramex where merchants can get Aramex to deliver their products to buyers and then collect the payment from the customers on their behalf.

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