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TIRED OF CUSTOMER SERVICE HEADACHES?

Industry-leading CX solutions poweredby AI and human expertise.

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WHATEVER YOUR CONCERNS OR QUESTIONS, we have the answers.

AVAILABLEin all time zones

SCALABLEduring peaks

RELIABLEat all times

INDUSTRY-LEADINGtech infrastructure

OUR SERVICESThe answer is at hand

Inbound & Outbound Call Center:

Managing customer calls including inquiries, complaints, telesales, data capturing and other related services.

Live Chat:

Providing real-time online customer support for troubleshooting, inquiries, and customer service.

Social Care:

Monitoring social media platforms for brand mentions, customer feedback, and relevant industry discussions to inform business strategies.

Gen AI Bots:

In partnership with Sprinklr or integrating together with clients’ bots across diverse user cases.

Service Desk:

Handling customer emails is essential. However, if the process flow isn’t sufficiently organized it becomes a problem. That’s why we offer the best ticketing solutions to manage the process effectively.

WE HAVE THE ANSWERS, WITHOUT QUESTION.

Tailored services to meet the unique needs of your business
Proven track record with top-tier clients across industries
100% multilingual & graduate workforce
24/7 access to support agents

who
we are

Whatever business problem you need solved, puzzle you need unpuzzled or question you need answered - we'll answer it. Simply, smartly, effectively and super skilfully.

answered@aramex.com
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