Aramex Return is a service that allows customers to send a documents or parcel that needs a signature or any other action and then needs to be returned to the shipper.

You can ship with Aramex using one of the following methods:

• Use the Online Shipping page to prepare your shipment
• Download and use our free ClickToShip software to prepare your shipment at your convenience
• Call your local Aramex office using the office Locator and ask for a shipment pickup
• You can also drop your shipment at the nearest Aramex office

Visit our ‘Order Supplies’ section in ‘My Aramex’ page and submit an order for what you need.

For Express shipment, the following conditions must be met:

• A maximum of 30 kilograms
• A combined length of not more than 274 centimeters (108 inches)
• The dimensions must not exceed 158 centimeters (62 inches)
• Maximum value limit for an express shipment (per shipment piece) is US$50,000

If your shipment does not match any of the above conditions, then it cannot be shipped as Express.

Actual weight is the weight of the package while volumetric weight takes into consideration the dimensions of the package. For example, if you order a tall vase, the volumetric package weight will be calculated based on the Length x Width x Height divided by 5000.

When your package is received at our facility, we calculate both the actual weight of the package and its volumetric weight; the larger figure will be applied to your package. This procedure is followed by all airlines and freight forwarding companies.