Human and Workplace Rights

One of our top priorities is to provide a safe working environment for our employees and to ensure that no human or labor rights violations are taking place on our premises or across our supply chain. Our HR policies, structures and activities are governed by principles and regulations of the United Nation’s International Labor Organization (ILO) and the UN Convention on Human Rights. We abide by all national and international human rights, labor laws and regulations, including those specified in the UN Global Compact (UNGC).


Our Governance practices ensure that we have a transparent and effective operational and business structure. This structure guarantees that the responsibilities and rights of employees within Aramex are communicated, maintained and controlled. This allows for smooth and transparent corporate operations, ensuring accountability and keeping stakeholders’ rights intact.

We run periodic audits of Aramex facilities according to Social Accountability International (SA8000) guidelines to ensure that all of the correct procedures and policies are followed. Action plans are developed for each station and are followed up by our Human Resources and Sustainability teams.

We have a reporting structure for all grievances and a grievance committee in each office, allowing us to follow up on any reports related to human or labor rights.


One of our businesses Key Non-Financial Goals is to continue updating and strengthening our supplier management process and pre-qualification process, which includes questions on Human and Labor Rights, Environmental Compliance as well as general compliance with international and local laws and regulations.

Human Rights Investments

We are committed to upholding human rights in all of our locations. As part of this commitment, we assess all Aramex locations and operations across the globe for risks related to human and labor rights violations, as well as risks associated with corruption. Aramex’s security team has received Code of Conduct training, including an entire comprehensive section regarding human and labor rights.

While we do not offer training to suppliers and/or customers, we are in the process of adding the human rights clauses, along with other Code of Conduct related clauses, to our contracts, as well as in the form of a questionnaire to suppliers and subcontractors, this includes any third-party security providers.