The Shield Service must be requested by the customer before:

• the shipment is handed over to Aramex; and
• the actual damage or loss to the shipment occurs.

Shield service is not available for shipments with no invoice. A commercial invoice or a pro forma invoice must accompany the shipment and Aramex will determine the declared value of the shipment as follows:

Aramex will evaluate your shipment based on:

• Shipments with Commercial Invoice: Declared value based on the commercial invoice.
• Shipments with Pro Forma Invoice: goods will be deemed used items and value will be determined based on market value or second-hand replacement value, whichever is the lesser.

A social initiative offering people a chance to move shipments from one place to another, to do good; powered by each other and supported by Aramex.

Interested individuals need to post on Twitter and Facebook in order to participate.

Posts should include what they want to ship, the cities they want to ship from and to, and the main purpose behind this step.

Post must include both hashtags #AramexItForward and #Entry.

On Twitter, entrants need to have an active, non-protected account that follows @aramex account

On Facebook, entrants needs to post a comment under the “Aramex It Forward” post, or directly on the Aramex official page

Example:
“I want to ship books from London to Jordan for the Syrian refugees in Jordan to build a library #AramexItForward  #Entry”

A presence of an Aramex office in both cities is required, check this link for details on Aramex offices around the world:
http://www.aramex.com/offices/default.aspx

Priority will be given to entries that are focused on efforts within the following areas:
Education & Youth empowerment
Entrepreneurship
Environment
Disaster Relief

Winner will be responsible for all documentations related to shipping clearance and to confirm obtaining all required clearances before proceeding with shipping.

Aramex may clear the shipment on behalf of winner if all documentations are provided by winner.

All shipments have to comply with the International Shipping Rules and Regulations, and to comply with Aramex’s Shipping Rules and Regulations.

To know more, please follow this link:
http://www.aramex.com/news/item.aspx?id=dc123a96-1a67-428e-8aab-d8ffa346553f

The weight limit depends on the shipping method, and the ceiling of the shipping charges by Aramex is US $3000.