Othman Aljeda, Chief Executive Officer of Aramex, said: “Aramex is off to a strong start in 2022. We produced a solid financial and business performance as we continue to execute on our ambitious growth strategy delivered through our recently redesigned and more focused operating model.

Notably, we are starting to see a stabilization in our profitability margins. This is predominantly attributed to the strategic decision to boost contribution from the Freight-Forwarding and Logistics Business to our revenue mix. It is also driven by improving global operating conditions, as well as the realization of cost and operating efficiency enhancements in the Courier Business.

We continue to be committed to delivering at the highest levels of service to our customer through strategic investments. The latest investment in our global technology infrastructure ensured we were well-prepared for the Ramadan peak season. This allowed us to successfully manage 15% more peak load without any service interruption.

Despite increasing cost inflationary pressures, ongoing supply chain disruptions from geopolitical uncertainties and pandemic-induced lockdowns in Asia, we remain agile and competitive to ensure we continue to grow and defend our market share across the business while delivering exceptional service to all our customers.”

Business Performance Highlights

Courier Business Financial Highlights

Courier Business Shipment Volumes

Alaa Saoudi, Chief Operating Officer – Express, said: “The Covid-19 years of 2020 and 2021 were a black swan event for Aramex. We witnessed unexpected surges in volumes because of the global lockdown. However, over the past three months as most countries reopen and the majority of consumers return to normal shopping habits, we inevitably saw a softening in volumes in cross-border express. However, in the Domestic Express business, we are encouraged by the volumes. Achieving near Q1 2021 volumes is impressive and suggests that despite a resumption to life as normal, consumers have adapted to a new way of local shopping, and we believe this will continue to drive sustain growth in this segment.

During the period, we invested in initiatives to support our growth strategy and execute on our commitment in facilitating global trade. We launched a new premium service offering in the GCC, in response to market needs. Across our global operations, we continued to enhance the last mile infrastructure. In Europe, we deepened our collaboration with DPDgroup’s entities in Spain and France, and also upgraded our facility in Czech Republic to serve as an entry and exit point for Eastern Europe. In addition, we are in the process of opening new lanes in North Asia to enable trade into South Africa and Australia.”

Logistics & Freight Forwarding Business Financial Highlights

Freight-Forwarding Shipment Volumes

Mohammad Alkhas, Chief Operating Officer – Logistics & Freight-Forwarding, said: “Over the past three months we sustained our growth momentum. Supported by our revamped operating model, we built deeper expertise and understanding of the business, market dynamics and customer needs. Our enhanced capabilities helped us gain significant market share across several major industry verticals including oil and gas, while providing tailored solutions to SME businesses.

Looking ahead, we are committed to accelerate our growth agenda by implementing cost and operational efficiency initiatives, hiring more specialists, leveraging the right data systems, and upgrading our Freight-Forwarding partnership network.”

Sustainability Updates

Corporate Updates