Aramex FAQs | Shipping, Tracking, & Courier Information

Filter by category

You can track your shipment at any time using our online tracking tool on www.aramex.com

Customized tracking numbers

What is the nearest location Duis quis dui gravida, imperdiet mauris molestie, placerat ligula. Duis quis dui gravida, imperdiet mauris molestie, placerat ligula.?

We have three (3) convenient payment modes available.

1. You can pay by cash for scheduled online pickups, or;

2. You can visit any of our outlets and pay by credit card (Visa or MasterCard), or;

3. Through our Monthly Invoices System for corporate customers with an Aramex account.

Check Shipping Rates

To ensure safety while shipping parcels, Aramex discourages shipment of prohibited, restricted, and dangerous items to any destination. For more information, you can download and read our list of Prohibited and Restricted Items.

Also note that some countries have additional restrictions, prohibitions, and acceptance processes for certain commodities. Please refer to the Customs Information page to check the prohibited/restricted items by country.

Yes, we do. At Aramex, we are guided by a customer service charter, which ensures that we remain a smart and responsive partner even as we continue to deliver on our promises. For more details, please view the Aramex Customer Service Charter.

While we try our best to keep our communication as simple and easy to understand as possible, we will, from time to time, use industry terminology. For a complete list of terminologies, please view or download: Customs Clearance

Please view our comprehensive list of Terms and Conditions here: Aramex Conditions of Carriage- Terms and Conditions

Aramex Express now offers value-added services such as collect charges, Cash-on-delivery, Delivery (COD), free domicile, and signature required, and much more. Check here.

Need more help?

How can we help?

Please select the reason for enquiry*

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.EnquiryDropDown'].$error.error}}

Please select a valid reason for enquiry

For job opportunities please visit our Careers section.

For customer support please visit our Help Center.

To track your current shipments please visit our Shipments Tracking section.

To send a personal shipment, please visit our Send A Shipment page.

For other enquiries please visit our help & support center

First Name*

Please enter a valid characters.

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.FirstName'].$error.error}}

Last Name*

Please enter a valid characters.

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.LastName'].$error.error}}

Contact Number*

Please enter a valid mobile number

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.ContactNumber'].$error.error}}

Email Address*

Please enter a valid email address.

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.EmailAddress'].$error.error}}

Company*

Please enter a valid characters.

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.Company'].$error.error}}

Job Title*

Please enter a valid characters.

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.JobTitle'].$error.error}}

{{formSectionVm.form['BusinessEnquiryViewModel.AramexID'].$error.error}}

Requirement details*

Field is required

{{formSectionVm.form['BusinessEnquiryViewModel.EnquiryDescription'].$error.error}}

I accept the Terms of use

I consent to Aramex processing my data to send marketing material, as per the Privacy policy

New to Aramex?

No records found.