Search for a request

With your regular profile or linked account, you can search for help requests you submitted and view their details.

To search for a help request:

  1. Log in and on the Dashboard page, go to Support requests.
  2. On the page that opens, in the Search support requests section, choose the search criteria type and in the field to the right, type in the search information.

You can search your help requests by their reference number, subject, or subcategory.

  1. Click Search.
  2. In the list of results, click the required request to view its details.

 

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