View requests
With your regular profile or linked account, you can easily track your requests to the Customer support and view their progress.
If you don't have a regular aramex.com profile or a linked account, you still can create Customer support requests and receive updates on their status on your email address. Also, you can sign up for a regular profile and enjoy all the benefits of aramex.com from your Dashboard.
To view a request
- Log in with your regular aramex.com profile or a linked account.
- On the Dashboard page, click Support requests.
On the page that opens, view the list of all your submitted complaints, requests, and suggestions. If a list is too long, you can search for a specific request.
- Click the needed requests, and its details—subcategory, description, status, and more—will appear.
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