SDK Policy

The Aramex Group (“Aramex”) has drafted this SDK Policy in order to explain Aramex’s policy regarding the use of any personal information it collects on visitors and users of the Aramex applications through SDKs (Software Development Kits) and similar technologies. This SDK Policy’s goal is to allow those visitors and users to understand how their personal information may be handled by Aramex through SDKs, as well as the rights they have in relation to their personal information.

In general, Aramex will handle personal information collected through SDKs, in a lawful, fair, and transparent manner. Aramex has considered internationally recognised principles on the protection of personal data when defining its policies, such as the principles of purpose limitation, storage limitation, data minimisation, data quality and confidentiality.

The controller regarding all personal data processing carried out via SDKs and similar technologies that Aramex uses on Aramex applications, is Aramex International LLC, with registered offices at P.O. Box 95946, Dubai, United Arab Emirates.

You can exercise your rights as a Data Subject against Aramex by submitting an online support request (here), or by sending a written request to Aramex at the following address: privacy@aramex.com. Aramex has also appointed a Group Data Protection Officer. To contact the Aramex DPO, please submit an online support request (here).

This SDK Policy is a part of Aramex’s Privacy Policy. For more information regarding Aramex’s personal data processing activities, please read the Aramex’s Privacy Policy (accessible here).

SDKs and Tracking Technologies

SDKs and similar technologies are systems that allow applications to record and/or read information on your Device. In general, these technologies allow an analysis of the use of an application, with the goal to avoid malfunctions and improve users’ experience.

In its applications, Aramex uses SDKs and similar technologies which may be managed directly by Aramex, or otherwise provided by third parties. These third parties act, as the case may be, as independent data controllers from Aramex (using the data they collect for their own purposes and under terms defined by them) or as data processors for Aramex (processing personal data on Aramex’s behalf). For further details on how these third parties may use your information, please refer to their privacy policies (provided below whenever available).

Different SDKs apply depending on the operating system which your device is using:

iOS SDKs
SDK name	Used in App(s)	SDK type and purposes	Further Information
Alamofire	Aramex App SNS / AGS App	Necessary SDK API networking library	SDK description
AlamofireNetworkActivityIndicator	Aramex App	Necessary SDK Controls the visibility of the network activity indicator on iOS, using Alamofire	SDK description
CocoaPods Keys	Aramex App	Necessary SDK Ensures greater security for tokens and keys used by our applications	SDK description
Cosmos	Aramex App	Preference SDK Allows users to provide star ratings on our applications	SDK description
CryptoSwift	Aramex App	Necessary SDK Ensures appropriate data encryption	SDK description
Facebook SDK for iOS	Aramex App	Statistics SDK Used to track the number of users who decided to install our applications after clicking on a social media advertisement	Privacy Policy (Facebook Open Source)
Firebase Cloud Messaging	Aramex App SNS / AGS App	Necessary/Marketing SDK Allows for push notifications to be sent to all, or specific users	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Crashlytics	Aramex App SNS / AGS App	Necessary SDK Allows us to detect application crashes in real time, and reports information on those crashes	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Dynamic Links	Aramex App	Necessary SDK Allows our applications to link users to other websites and/or applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase In-App Messaging	Aramex App SNS / AGS App	Necessary/Marketing SDK Allows for push notifications to be sent to all, or specific users	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Remote Config	Aramex App	Necessary SDK Facilitates the process of making changes to our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Performance Monitoring	Aramex App	Statistics SDK Gathers data on our applications’ technical performance	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Google Analytics	Aramex App SNS / AGS App	Statistics SDK Gathers data on users’ behaviour on our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Google Maps	Aramex App SNS / AGS App	Preference SDK Allows Google Maps to function within our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
iCarousel	Aramex App	Necessary SDK Allows in-app horizontal sliding features (known as “carousels”)	SDK description
Material Showcase for iOS	Aramex App	Necessary SDK Allows in-app showcase viewing	SDK description
MSPeekCollectionViewDelegateImplementation	Aramex App	Necessary SDK Allows in-app horizontal scrolling	SDK description
PMKAlamofire	Aramex App SNS / AGS App	Necessary SDK API parsing	SDK description
pop	SNS / AGS App	Necessary SDK Animation engine	SDK description
PubNub	Aramex App SNS / AGS App	Necessary SDK Allows push notification updates and shipment live tracking	Privacy Policy (PubNub)
Reachability.swift	Aramex App	Necessary SDK Checks for an Internet connection	SDK description
SDWebImage	Aramex App	Necessary SDK Web image loader	SDK description Data Collection Practices
Siren	Aramex App	Necessary SDK Informs users when an application update is available	SDK description
SwiftKeychainWrapper	Aramex App	Preference SDK Allows saving user data to the iCloud Keychain (if used)	SDK description
TPKeyboardAvoiding	Aramex App SNS / AGS App	Necessary SDK Moves text fields out of the way of the keyboard	SDK description
Whisper	Aramex App	Necessary SDK Message and in-app notification display	SDK description
Keychain Services	Aramex App SNS / AGS App	Necessary SDK Allow us to save the sensitive data e.g. (user tokens, cached API requests) & user device info it enables us to confirm the user device ID when the courier sign in.	SDK description
NSUserDefaults	Aramex App SNS / AGS App	Necessary SDK Allow us to locally save values that are being used in the application.	SDK description
CLLocationManager	Aramex App SNS / AGS App	Necessary SDK Allow us to receive courier location	SDK description
App Setting	Aramex App SNS / AGS App	Necessary SDK Allow us to navigate the user to the app setting from the application	SDK description
Permission handler	Aramex App SNS / AGS App	Necessary SDK Allow us to request permission from the user e.g. (access to user location, notifications)	SDK description
Location	Aramex App SNS / AGS App	Necessary SDK Allow us to receive the location of the courier while the app is in the background	SDK description
Device info	Aramex App SNS / AGS App	Necessary SDK Allow us to see the device info e.g. (device id)	SDK description
ReCaptcha	Aramex App	Necessary SDK Prevents spams or bots to floor our backend APIs	SDK Description
Translized	Aramex App	Necessary SDK Allow us to use multiple languages support	SDK Description
ScrollingPageControl	Aramex App	Necessary SDK allow us to use page controller indicator depends on pages count	SDK Description
lottie-ios	Aramex App	Necessary SDK Use to Load Lottie animation	SDK Description
MarketingCloudSDK	Aramex App	Necessary SDK Marketing push notification get	SDK Description
Android SDKs
SDK name	Used in App(s)	SDK type and purposes	Further Information
Facebook SDK for Android	Aramex App	Statistics SDK Used to track the number of users who decided to install our applications after clicking on a social media advertisement	Privacy Policy (Facebook Open Source)
Firebase Cloud Messaging	Aramex App SNS / AGS App	Necessary/Marketing SDK Allows for push notifications to be sent to all, or specific users	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Crashlytics	Aramex App SNS / AGS App	Necessary SDK Allows us to detect application crashes in real time, and reports information on those crashes	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Dynamic Links	Aramex App	Necessary SDK Allows our applications to link users to other websites and/or applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase In-App Messaging	Aramex App SNS / AGS App	Necessary/Marketing SDK Allows for push notifications to be sent to all, or specific users	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Remote Config	Aramex App	Necessary SDK Facilitates the process of making changes to our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Firebase Performance Monitoring	Aramex App	Statistics SDK Gathers data on our applications’ technical performance	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Glide	Aramex App	Necessary SDK Loads images on our applications	SDK description
Google Analytics	Aramex App SNS / AGS App	Statistics SDK Gathers data on users’ behaviour on our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Google Places	Aramex App SNS / AGS App	Preference SDK Provides contextual location services, identifying relevant local businesses, points of interest and geographic locations near you	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Google Play Core Library	Aramex App	Necessary SDK Allows application updates to be prompted and installed during application use Preference SDK Allows users to provide ratings on our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Google Maps	Aramex App SNS / AGS App	Preference SDK Allows Google Maps to function within our applications	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Material Components for Android	Aramex App SNS / AGS App	Necessary SDK Used to assist in the design and development of our applications’ user interfaces	Privacy Policy (Google) Use of information collected from websites and apps using Google services (Google)
Material Tap Target Prompt	Aramex App	Necessary SDK Displays a showcase on the applications’ maps for first-time users	SDK description
PubNub	Aramex App SNS / AGS App	Necessary SDK Allows push notification updates and shipment live tracking	Privacy Policy (PubNub)
Retrofit	Aramex App SNS / AGS App	Necessary SDK API networking library	SDK description
what3words	Aramex App SNS / AGS App	Preference SDK Allows locations/addresses to be identified by 3-word combinations	Privacy and Cookie Policy
NotificationCompat	Aramex App SNS / AGS App	Necessary SDK Allow us to show user-facing notifications to the user’s device from a server, or generate them locally from the app.	SDK description
SharedPreferences	Aramex App SNS / AGS App	Necessary SDK Allow us to locally save values that are being used in the application.	SDK description
FusedLocationProviderClient	Aramex App SNS / AGS App	Necessary SDK Allow us to receive courier location	SDK description
Safety net	Aramex App	Necessary SDK Prevents spams or bots to floor our backend APIs	SDK description
Huawei safetydetect	Aramex App	Necessary SDK Prevents spams or bots to floor our backend APIs for Huawei devices only	SDK description
Huawei Locations	Aramex App	Necessary SDK Allow us to take the user location for adding user address (needed user permission) for Huawei devices only	SDK description
Huawei Maps	Aramex App	Necessary SDK Allow us to show map view for Huawei devices only	SDK description
Marketing Cloud	Aramex App	Necessary SDK/Marketing SDK Allows for push notifications to be sent to all, or specific users	SDK description
org.joda money and converter	Aramex App	Necessary SDK Tools and Utils to help convert the decimals for the Money	SDK description
Dotsindicator	Aramex App	Necessary SDK To Show Page Indicator for cards	SDK description
Scrollingpagerindicator	Aramex App	Necessary SDK To Show Page Indicator for cards	SDK description
Pinentryedittext	Aramex App	Necessary SDK Uses for for phone number OTP	SDK description
Lottie	Aramex App	Necessary SDK Allows to use animated images	Privacy Policy SDK description
appsflyer	Aramex App SNS / AGS App	Necessary SDK/Marketing SDK Gathers data on users’ behaviour on our applications	Privacy Policy SDK description
translized	Aramex App	Necessary SDK Allows to translate and fix text	Privacy Policy SDK description
rtl-viewpager	SNS / AGS App	Necessary SDK To Displaying pages	SDK description
RxAndroid	SNS / AGS App	Necessary SDK Used for Reactive programming	SDK description
rxpermissions	SNS / AGS App	Necessary SDK Used for Reactive programming handling android system permissions	SDK description
android-reactive-location	SNS / AGS App	Necessary SDK Used for Reactive programming handling location	SDK description
Card IO	SNS / AGS App	Necessary SDK Allows Scanning Credit Cards for easier card registration	SDK description
dagger	SNS / AGS App	Necessary SDK dependency injection framework	SDK description

You can choose not to consent to the use of certain SDKs / tracking technologies, or otherwise withdraw your consent (and thereby block or delete) certain SDKs / tracking technologies, via the tracking settings made available to you on Aramex’s applications.

If you wish to prevent your Device’s operating system from sharing your Personal Data with Aramex or with the third parties mentioned for profiling purposes, you can also do so by setting up your Device appropriately.

If you have an IOS Device, please see more information here: https://support.apple.com/en-us/HT202074.
If you have an Android Device, please see more information here:
- https://support.google.com/android/answer/9079631?hl=en&ref_topic=7650590;
- https://www.androidguys.com/tips-tools/how-to-disable-personalized-ads-on-android/.

AMENDMENTS

This SDK Policy entered into force on May 21, 2023. Aramex reserves the right to partly or fully amend this SDK Policy, or simply to update its content, e.g., as a result of changes in applicable law. Aramex will inform you of any substantial changes as soon as they are introduced (through a pop-up on Aramex’s applications, and through e-mail notifications sent to customers / users / consignees included in Aramex’s mailing lists). Changes will be binding as soon as they are published.

New to Aramex?

SDK Policy

SDK Policy