Will I receive a reminder to collect my shipment from the locker?

Yes, you will receive one reminder a day within 48 hours.  

Can my shipment be collected in my name by another person that has my collection code?

It is recommended that customers collect their own shipments. However, if necessary, it can be collected by another person if the other person has both the pin code/ QR code which you have received through text message/email and your mobile number. In this case, you carry full responsibility for supplying the message details to a third party, who will collect the shipment in your name. Aramex will not be held responsible for any stolen/lost shipments.  

How can I track my shipment?

Through the track shipments feature on www.aramex.com or track your shipment through Shop and Ship tracking tool.
aramex.com/track/shipments
shopandship.com/en/home

What are QR codes?

QR codes are computer generated squared images with information inside. They can be read by your mobile phone or by dedicated machine readers.   

When collecting your shipment, scan your QR code which will be sent to you via email confirmation. The parcel locker reads the code from data inside the QR code and opens the correct locker compartment.