Aramex FAQs | Shipping, Tracking, & Courier Information
Are there any restrictions or limitations on shipping certain packages in terms of value?

Aramex ships all Shop and Ship packages via express courier service. Therefore, the maximum value allowed per package should not exceed US$2500. Packages valued above US$2500 must come with an Export Declaration form from the shipper or the merchant.

For legal, privacy, and security reasons, no one is allowed to use the account registered in your name. You are the only person authorized to use your account to receive packages.

Warehousing is a service offered by Aramex Logistics to store and manage your inventory in our strategically located logistics centers. Warehousing offers duty -free or duty -paid options to cater to the different needs of customers in all industry segments. We also ensure that your storage requirements and inventory management needs are met while providing real-time visibility at all levels to help you control your stock levels, streamline purchases and improve your order cycle time.

SCM is the management of the entire value-added chain from the supplier to manufacturer or service provider on to the retailer and the final customer. SCM's primary goal is to deliver the right product to the right place at the right time in the most cost-effective manner.

This is an advanced warehouse management system developed by Aramex for its Logistics customers, which allows it users to track their stock and orders as well as generate various reports in real time.

By storing your items at Aramex warehouse, you will enjoy the following benefits:

  • We assume liability for accurately receiving items from your suppliers. This way you get a third and independent evaluator
  • We assume liability for the safety of the stock while it is under Aramex custody thus immediately improving your stock accuracy
  • We guarantee a service level you can promise your customers
  • We reduce your customer management overheads by overlooking the warehousing operations
  • We provide real-time visibility of your stock on the system
  • We give you access to one of the largest domestic networks in the region
  • We enable you to save on your capital investment and infrastructure

Aramex provides the following logistics services:

  • Inbound freight and clearance
  • Warehousing and storage
  • Value added services including, but not limited to bundling, kitting, price tagging, and security tagging
  • Facility management
  • Supply-chain consultancy
  • Delivery service

Since Aramex warehouses are built according to the local country's civil defense regulations, we do not store the following items:

  • Any hazardous materials that require special storage conditions
  • Explosives
  • Waste materials
  • Living tissues

Aramex Consulting services are geared towards improving the customer's supply -chain system including the following services:

  • Warehouse Facility Evaluations
  • Standard Operating Procedures
  • Key Performance Indicators
  • Warehouse Design
  • Operations Flow Design
  • Strategic Supply Chain Network Planning

To open an Aramex Logistics account, please contact your local station and they will visit you and offer you logistics solutions to suit your business.

How can we help?
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For job opportunities please visit our Careers section.
For customer support please visit our Help Center.
To track your current shipments please visit our Shipments Tracking section.
To send a personal shipment, please visit our Send A Shipment page.
For other enquiries please visit our help & support center
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