Aramex FAQs | Shipping, Tracking, & Courier Information
How can I tell if my shipment qualifies for Express or Freight?

For Express shipment, the following conditions must be met:

  • A maximum of 30 kilograms
  • A combined length of not more than 274 centimeters (108 inches)
  • The dimensions must not exceed 158 centimeters (62 inches)
  • Maximum value limit for an express shipment (per shipment piece) is US$50,000

If your shipment does not match any of the above conditions, then it cannot be shipped as Express.

Aramex ships all Shop and Ship packages via express courier service. Therefore, the maximum value allowed per package should not exceed US$2500. Packages valued above US$2500 must come with an Export Declaration form from the shipper or the merchant.

You can find the sizes and dimensions of the lockers on the page.

How can we help?
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For job opportunities please visit our Careers section.
For customer support please visit our Help Center.
To track your current shipments please visit our Shipments Tracking section.
To send a personal shipment, please visit our Send A Shipment page.
For other enquiries please visit our help & support center
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