Aramex FAQs | Shipping, Tracking, & Courier Information
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How can I tell if my shipment qualifies for Express or Freight?

For Express shipment, the following conditions must be met:

  • A maximum of 30 kilograms
  • A combined length of not more than 274 centimetres (108 inches)
  • The dimensions must not exceed 158 centimetres (62 inches)
  • Maximum value limit for an express shipment (per shipment piece) is US$50,000

If your shipment does not match any of the above conditions, then it cannot be shipped as Express.

Please review the "Terms and Conditions" for shipping details here.

Aramex ships all Shop and Ship packages via express courier service. Therefore, the maximum value allowed per package should not exceed US$2500. Packages valued above US$2500 must come with an Export Declaration form from the shipper or the merchant.

Our lockers can accommodate different shipment sizes as per the details below. Can’t see your size? No need to worry! In case the locker cannot accommodate a shipment, the Aramex team will contact you to arrange for an alternative solution.
Size Dimensions
  • XS = 250 x 60 x 400 mm
  • S = 80 x 380 x 640 mm
  • M = 190 x 380 x 640 mm
  • L = 410 x 380 x 640 mm


We can absolutely ship your packages! For Express service, the weight should not exceed 30 kg, and the maximum dimensions for a single piece are 110x85x85 cm. If your shipment is a bit larger, no problem! Just contact our customer service team, and they’ll assist you with switching to freight shipping.
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