A year of pivotal strategic developments has reinforced our position as a leading global logistics and transportation company while delivering double digit topline growth, operational advancements and a steadfast commitment to sustainability

As we reflect on 2024, I am pleased to report that Aramex has navigated a complex global landscape with resilience and strategic foresight. Throughout the year, the Board of Directors has guided Aramex with a sharp focus on creating long-term value for shareholders by prioritising growth, innovation and sustainability.


Global Economic Landscape
The global economy faced numerous challenges in 2024, including inflationary pressures and market fluctuations led by geopolitical developments. Despite these headwinds, the GCC region demonstrated remarkable resilience. Economic forecasts project a GDP growth of 4.5% in 2025 for the GCC and a 7.8% growth in non-oil sector, outpacing many global markets. This growth is underpinned by strong government investments and rising consumer spending, particularly in the e-commerce sector, which is forecasted to grow at a compound annual rate of 18% over the next five years.

As global trade patterns evolve, businesses are reconfiguring their supply chains to enhance resilience, reduce lead times and improve operational agility. This shift is driving the acceleration of nearshoring, as companies move production and inventory closer to key markets. Geopolitical shifts, evolving trade policies and advancements in automation are further amplifying this trend, compelling businesses to rethink their logistics strategies.

Aramex has adapted swiftly, leveraging its leadership in regional logistics and extensive footprint to meet the evolving needs of its customers. Our integrated solutions across domestic express, international express, freight forwarding and contract logistics enhance supply chain efficiency and enable businesses to capitalize on nearshoring-driven trade flows. With companies prioritizing agility, digitalization and cost-efficiency, Aramex is well-positioned to provide seamless market access, reinforcing our role as a key player in global trade transformation.

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STRATEGIC POSITIONING, MARKET DYNAMICS AND OUTLOOK

Aramex Corporate Strategy Summary

The Aramex Corporate Strategy 2028 will help steer our company’s direction in a dynamic market environment and support in creating more resilient logistics solutions for our customers. In the years to come, we expect to maintain a balanced revenue portfolio, with equitable revenue contribution from our domestic, express, logistics and freight forwarding products.

Aramex is exposed to significant competition and pressures in its industry. We operate in a highly competitive environment which is impacting the Express and Domestic products through pricing pressure and the Freight product through margin pressure. Our margins are being challenged and Aramex must continue adapting by becoming more agile and more efficient while delivering its top line growth strategy.

Our 2028 strategy is designed to enable Aramex to unlock significant growth opportunities for each of our products while increasing efficiency through automation and technology. We aim to unlock our full growth potential through a series of strategic priorities and initiatives for each of our products and enablers and the implementation of these initiatives will be ensured by monitoring relevant KPIs on quarterly basis and by performing quarterly strategy reviews and check-ins.

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International Express

In 2024, Aramex’s International Express division achieved significant advancements in operational efficiency and network capabilities, continuing its commitment to excellence.

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Domestic Express

Significant investments were made in automation systems across key markets, including three major projects completed in Saudi Arabia. Automation systems also went live in Amman and Istanbul, further boosting operational efficiency.

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Freight Forwarding

Aramex’s Freight Forwarding division provides advanced logistics solutions across air, land and sea, ensuring fast, secure and reliable transportation to meet the evolving demands of global trade on key routes.

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Logistics

Aramex’s Logistics division represents the backbone of its comprehensive supply chain solutions, offering tailored services that cater to the intricate needs of both B2B and B2C customers.

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VALUE CREATION AT ARAMEX

Business Model - Context for Value Creation and Capital Flows

Value creation at Aramex is not limited to financial growth. It involves fostering economic stability, empowering communities and protecting the environment.

By embedding integrated thinking into everything we do, we take a holistic view of the relationships and dynamics across our operations, functional units and value chain. This approach ensures that we create value sustainably and strategically in financial, environmental, social and governance dimensions over the short, medium and long term. Sustainability is not just a priority — it is the underlying theme driving us to rethink, reposition and innovate in how we do business. It helps us uncover opportunities, mitigate risks and align with the evolving needs of our stakeholders and the communities we impact.

Our commitment to integrated thinking connects strategy, governance and performance, enabling us to align organizational goals with stakeholder expectations. By considering the interdependencies between our six Capitals — Human, Social, Intellectual, Manufactured, Financial and Natural—we ensure that every decision contributes to long-term value creation. This integrated approach positions sustainability as a catalyst for innovation, allowing us to find better ways of operating while enhancing resilience and adaptability.

In doing so, we understand that Aramex both contributes to and is impacted by the broader economic and social landscape, which informs our ability to identify emerging risks and adapt to shifting dynamics. By following this approach, we not only safeguard our future but also enhance our ability to create shared value for all stakeholders, including employees, customers, shareholders and the communities we serve.

Through collaboration with shareholders, business clients and key stakeholders, our integrated approach drives informed decision-making, accountability and clear communication. This interconnected framework ensures that we are always aligned with our purpose of delivering value that is innovative, measurable and impactful. By continuously linking strategy to execution through sustainability and integrated thinking, we redefine how value is created — achieving outcomes that benefit both our business and the communities around us.

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