How do I track my passport?

You have two options to choose from to track the location of your passport:

1. Check Online: You can check the status of your passport by entering the waybill number of your shipment in the tracking box on the home page

2. Call: You can track the status of your passport 24/7 by calling us at our dedicated IVR numbers


Country


Phone number

Algeria

+213982218220

Egypt

+20233339960

Jordan

+96265300185

KSA - Dhahran

+966118351821

KSA - Jeddah

+966118351820

KSA - Riyadh

+966118351822

Kuwait

+96524391881

Lebanon

+9611518678

Morocco

+212522640080

Qatar

+97444200187

Bahrain

+97317330434


Note 1: Please ensure you have your UID number available when you call, it might be requested.
Note 2: For faster response, please call us from the mobile number that you registered upon submitting your application.