Aramex FAQs | Shipping, Tracking, & Courier Information

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It is a service in which Aramex picks up the shipment(s) from the airport of origin, ships it to the country of destination, while taking care of customs clearance, tariffs, and other airport/importing regulations, and delivers it to the recipient's final address.

It is a service offered by Aramex through which customers request Aramex to pick up the shipment(s) from the origin airport and ship them to the recipient’s airport.

It is Aramex's extensive Land Freight Network in the MENA region, covering the Gulf, Levant, and North Africa.

It is a service for moving shipments with gross weights in excess of 50 kilograms, which require more handling and are usually less time-sensitive than express shipments.

Aramex provides the following freight services:

Customs Clearance and Door Delivery
Door-to-Door delivery
Door-to-Airport delivery
Airport-to-Door delivery
Airport-to-Airport delivery

Yes, you can. You have the option to clear your shipment(s) by yourself or through a third party.

Yes, Aramex offers its customers the option of clearing their shipments of all importing/exporting procedures.

Aramex will not ship any item that is prohibited by any law, regulation, state, or local government. Please open the link to view the full list of all prohibited items and also visit this page on a regular basis for updates on this subject.

You can check the required documentation from the menus of the Freight section of the website. You can also download the Service Letter of Instructions (SLI) attached here.

You can track your shipment at any time using our online tracking tool on www.aramex.com

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For job opportunities please visit our Careers section.

For customer support please visit our Help Center.

To track your current shipments please visit our Shipments Tracking section.

To send a personal shipment, please visit our Send A Shipment page.

For other enquiries please visit our help & support center

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