Aramex FAQs | Shipping, Tracking, & Courier Information
How do I track my recent packages?

You can track your shipment at any time using our online tracking tool on www.aramex.com

The Aramex Parcel Express is the service of shipping parcels and packages and delivering them to their respective recipients. However, the minimum chargeable weight for parcels is 500 grams (1 lbs).
The Aramex International Express service allows you to ship time-sensitive parcel(s) or document(s) weighing below 30 kilograms (66 lbs) to any location worldwide using the fastest available means.
The Aramex Document Express service is used to deliver documents efficiently to their final recipients. This service, however, attracts a minimum chargeable weight of documents weighing 500 grams (1 lbs). 
Distribution Service means that Aramex will assume the responsibility of shipment distribution to multiple recipients (e.g. invoices, invitation cards).
Cash-on-Delivery (COD) is a service provided by Aramex where merchants can get Aramex to deliver their products to buyers and then collect the payment from the customers on their behalf.
The Aramex ClickToShip is a special software given to Aramex customers to ease the process of preparing shipments, printing air waybills, managing address books, as well as other useful functions.
 

Aramex Return is a service that allows customers to send a documents or parcel that needs a signature or any other action and then needs to be returned to the shipper.

Aramex Domestic is the service of shipping and delivering documents and parcels within the customer's country.

You can ship with Aramex using one of the following methods:

  • Use the Online Shipping page to prepare your shipment
  • Download and use our free ClickToShip software to prepare your shipment at your convenience
  • Call your local Aramex office using the office Locator and ask for a shipment pickup
  • You can also drop your shipment at the nearest Aramex office
Need more help?
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For job opportunities please visit our Careers section.
For customer support please visit our Help Center.
To track your current shipments please visit our Shipments Tracking section.
To send a personal shipment, please visit our Send A Shipment page.
For other enquiries please visit our help & support center
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